Help & Support Centre

We're here to help 24 hours a day, 7 days a week. Reach our licensed insurance advisors by phone, email, or live chat — anytime you need us.

How Can Smart Insurance Hub Help You?

Choose the contact method that works best for you. We're available 24/7 for all insurance enquiries.

Call Us 24/7

Speak directly with a licensed insurance advisor. Available around the clock for urgent claims and policy questions.


+1 888 919 5618

Email Us

Send us a message and a licensed advisor will respond within 4 business hours with a personalised answer.


Send an Email

Live Chat

Chat with a support agent in real time. Average response time under 2 minutes — no waiting on hold.


Start Live Chat

We'll Get Back to You Fast

Fill in the form and one of our licensed insurance advisors will respond within 4 business hours. For urgent matters, please call us directly 24/7.


175 Jericho Turnpike #204 Syosset New York

+1 888 919 5618 — Available 24/7

Office Hours: Mon–Fri 8am–8pm, Sat 9am–5pm EST

Frequently Asked Insurance Questions

Find quick answers to the most common questions about Smart Insurance Hub policies, claims, and coverage.

You can get a free insurance quote online in under 3 minutes by visiting our homepage and filling in the quote form. There is no obligation and no credit check required. You can also call us 24/7 at +1 888 919 5618.

Log in to your online account to update your address, vehicle details, or coverage level. Alternatively, call us 24/7 and a licensed advisor will assist you immediately.

Payments can be made online through your account portal, by phone, or by setting up automatic monthly payments. We accept all major credit cards and bank transfers.

You can cancel your policy at any time by contacting us. We'll prorate any unused premium and refund it to your original payment method within 5–7 business days.

You'll need your policy number, a description of the incident, photos or evidence where applicable, and any relevant police or incident reports. Our claims team will guide you through the rest of the process.

Yes. Previous claims don't automatically disqualify you. Smart Insurance Hub assesses each application individually and will find the best coverage option available for your situation.

Bundling your home and auto insurance with Smart Insurance Hub can save you up to 20–30% per year. Our Complete Protection Bundle — which includes home, auto, and tenant insurance — offers the maximum savings.

Still Have Questions? We're Here 24/7

Our team of licensed insurance experts is ready to help. Contact Smart Insurance Hub now for fast, friendly support.